![]() ![]() Issue: Error message from the browser that states: "The security settings in your browser prevent us from creating a dialog box. Security settings error (Windows, Outlook web) Suggestion: Allow the following URLs on your network. Issue: The Outlook Add-in has been configured, but will not authenticate and allow you to schedule a meeting. How to troubleshoot common issues with the Zoom for Outlook add-in Authentication error Add-in updates not appearing in ribbon menu (Outlook desktop).Add-in doesn't activate in Office 2013 desktop.Add-in not working (Windows, Outlook web).Access error (Windows, Outlook desktop).Security settings error (Windows, Outlook web).For additional troubleshooting suggestions, see the Microsoft support site. You may want to show a “Join from your browser” link for your meetings.The following information can help you troubleshoot and resolve common issues with the Zoom for Outlook add-in. Launch your meeting in a browser instead of in the Zoom desktop client.Start your meeting by clicking the meeting link in your Outlook calendar invite.Start your meeting directly from the Zoom desktop client.Then, clicking the Start button next to a meeting should work. ![]() Sign out of Zoom in the browser, then sign back in at.If you get this error, please try one of these workarounds: ![]() (You can check the name of your account on the Account Profile page.) This issue is only affecting users in our JHM account who sign in at. Status: Resolved – As of, Zoom resolved this issue over the past weekend.īeginning, some users are experiencing a “meeting ID is not valid” error when starting a Zoom meeting by clicking the Start button next to their meeting on their meetings page ( ) in a web browser. ![]()
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